Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:
1. revocation instruction
Right of withdrawal
You have the right to cancel this contract within seven days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (marryandbride-knitted couture, Inh. Martina Weiß, Marktstrasse 10, 60388 Frankfurt am Main, mail@marryandbride.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post).
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, excluding delivery charges (except for any additional costs resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any case within seven days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the seven-day period.
You bear the direct costs of returning the goods.
You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for the purpose of checking their nature, properties and functioning.
Exclusion or premature expiration of the right of withdrawal
The right of revocation does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
This means: custom-made and on individual desires adapted goods are EXCLUDED from the right of revocation and cannot be returned.
The right of withdrawal does not apply to contracts for the supply of goods whose price depends on fluctuations in the financial market over which the trader has no influence and which may occur within the withdrawal period.
The right of revocation does not apply to consumers who do not belong to a member state of the European Union at the time of the conclusion of the contract and whose sole residence and delivery address at the time of the conclusion of the contract is outside the European Union.
General notes
1) Please avoid damage and contamination of the goods. Please return the goods to us in original packaging and with all packaging components. If necessary use a protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
2. revocation form
If you wish to cancel the contract, please send us an e-mail to: mail@marryandbride.com, with the following information:
I hereby revoke the contract I have concluded for the purchase of the following goods:
Ordered on (*)
received on (*)
Name of the consumer
Address of the consumer
Date
